The postal service sets these rates not Gem Shopping, this I am certain as I work for the US Postal Service as a PTF clerk. Gem Shopping acknowledges getting the returned item on Jan. 14, 2009 I was told that I would get a refund after 60 days. He is an independent contractor who owns his own appraisal service. One wearing and it was kinked. When I had initially asked GS to size it, they said maybe I should wait to see if I would really like it. Shawn creates one new show a week. I believe that items put up for auction are seconds, pieces that have been tried to be set and they crack, chip ect the items, then they sell them to recoupe there loss. 24 hours a day we bring you live TV with a combination of entertainment and education … You can find contact details for Gem Shopping Network above. Its a shame that you charge 37 dollars for shipping and the boxes are way to big for such a small items I ordered a small pin and it came in a box big enough for 2 sets of shoes that is totaly crazy! You can call Gem Shopping Network at (888) 391-2315 toll free number, write an email, fill out a contact form on their website www.gemshopping.com, or write a letter to Gem Shopping Network … Obviously, they use your money to fund operations and refund only when they are absolutely forced. I paid for an item and GSN, out of vindictiveness, took an item back from me without even giving me any sort of notice or explanation. But that wasn't the only insult. This company should be thoroughly audited and investigated for fraudulent sales. Your letter makes no sense, because I looked up Georgia Houghtaling, and he is a GG, a graduate GIA gemologist. I became a gemologist which is a skill I'm not sure I'll ever use again but I am an expert on jewelery. Buyer beware. NOTE: SHAWN WILL NOT BE RESPONDING TO MESSAGES UNTIL HIS NEXT VIDEO SHOW IS FILMED. Gem Shopping Network is an enormous scam. In accordance, have you ever heard of liabel and slander? I had to keep sending a majority of the jewelry back because it simply was not of the quality you would expect when spending thousands of dollars on such items. I have returned a few items as would be expected, however I have always been treated with kindness, respect and honesty. I've purchased about 6-8 pieces of jewelry from this company over a week period. I made a lot of friends, learned a whole new way to sell and was disappointed when the network … So, sorry but Shawn was not feeling well last week and did not shoot a new show. Well, I took it to a master watch maker who sizes items for me, and he looked it over and said he couldn't take a chance on changing it from a 6 to an 8 because the stone had a FRACTURE in it making it highly risky to size its setting. Compare pay for popular roles and read about the team’s work-life balance. They are knowledgeable and funny and very friendly. Your letter makes me think you are a jealous jewelry store who is out to discredit his competition. Welcome to our live TV show. Gem Shopping Network is an enormous scam. If you wanted to cut down on the shipping cost lets use some common sensce also charging taxes on items ship to CA is bad I know that alot of your venders come out of CA and now we have to pay for it or either some of your investers are from CA and now we have to pay the price either way I will nolonger shop with this co I found a better and just as high quality jew with AACTV out of FL and by the way they dont charge taxes to CA residents, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. For the best experience on our site, be sure to turn on Javascript in your browser. I opened credit card statement and had been refunded fifteen cents. Gem Shopping Network is the premier destination for high-end jewelry and rare gemstones of exceptional quality. That discovery was last week. Thought Gem Shopping Network could be trusted to not sell junk, but I was wrong. I enjoy watching Gem Shopping Network even though I can't afford anything!!! Write Shawn here. No wonder people have STEVE tell them if his high end items are occluded. Well 4 months later one of … Initial Gem Shopping Network complaints should be directed to their team directly. For the best experience on our site, be sure to turn on Javascript in your browser. Gem Shopping Network - sent ring to address that I have not lived at for three years. JTV is your source for exotic and unique gemstones at the perfect price and value for your collection. I have purchased several times from them over the past 17 years, each and every purchase was as stated, or even better.. All items have appraised far over what I have paid.They are excellent to their customers. Isn't this exactly what Bernie Madoff did? I should have suspected something, but I agreed. Upon inspection of these items 2 were … There may be more reports for "gem-shopping-network" For more results perform a general search for "gem-shopping-network… I never wore it-- the tags still on it. If you don't like them, do not shop there simple " problem solved". Bi billiebib29 Aug 26, 2019. The Gem Shopping Network was an interesting place to work. I am now shopping with Americas Value Channel and have spent nearly $100, 000 with them. OMG. Prior to returning the two items, I purchased a $14, 000 yellow sapphire ring as I thought it would be a better fit and more comfortable on the hand. My most costly piece was an auction item from the OPAL HUNTER who sold me a ruby ring in a nice setting. I have called customer service numerous times to see when the promised refund might be forthcoming. You can watch us on TV - DISH 229, DIRECTV 228 or find our other channels on our website. They acted like "there's not much you can do about so too bad." Whether you're an experienced gem collector or just starting to discover your gemstone passion, we … THIS BEHAVIOR GOES WELL BEYOUND CONFLICT OF INTEREST...IT'S FRAUD!!! I sent it back. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Several of our hosts are GIA graduate gemologists and many have other certifications as well. I can see their customers dwindling away and know why. I returned the first two initial items immediately and waited for the new yellow sapphire. Check out his video series on "How to" - See how jewelry experts fix, alter and create jewelry in these educational videos. GSN is always willing sell you jewelry, however when items of poor quality and workmanship are returned at what they deem to be at "unacceptable return ratio" they will ban you from further purchases and then not allow you to have an item that was legitimately purchased in good faith. You can find contact details for Gem Shopping Network above. At this point, I'll be shocked if I ever see the money. Discuss the issues you have had with Gem Shopping Network and work with their customer service team to find a resolution. Use this comments board to leave complaints and reviews about Gem Shopping Network. I went to pick it up that evening and was informed by Fedex that GSN had the item pulled and instructed Fedex to return it to them. He is exactly what Gem Shopping says he is. People keep the bids low don't bid these items up and we can all get a chance to recoupe our losses. You are invited to the most exquisite jewelry experience on TV - Colored Gemstones, Diamonds and so much more. 24 hours a day we bring you live TV with a combination of entertainment and education … I have been looking for a green tourmaline ring for quite awhile. Gem Shopping Network also have a tency to hang up the calls on customers when they don't have a right answer. I purchased the above mentioned ring because it was presented as an original Majestic collection ring from... At the end of November 2017, I purchased a ring from Gem Shopping Network. I purchased a yellow sapphire ring costing $2, 975 plus $38.85 in shipping along with a pair of earring for $900 plus $18.85 shipping. Want to see more of Shawn? This company is on the right track to keep up with incoming complaints, but there's still plenty of work to do. Find out where you can watch all the great shows on Gem Shopping Network! As a host you are judge by the hour on sales. & millimeters.So you get the gem weight & size they even put the ring on a models hand to show you. Livingstone delivers a gem of a deal. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. He promises to be back next week. I was unable to wear the ring as it was too wide and extremely uncomfortable on the hand. I purchased approximately $25, 000 in jewelry with them in about a two-month period. Reviews from Gem Shopping Network employees about Gem Shopping Network culture, salaries, benefits, work-life balance, management, job security, and more. JavaScript seems to be disabled in your browser. Today, I came home and as I finished my dinner glanced down at the tanzanite buckle ring I bought almost a year ago --- its practically the only thing I love out of the 7 regret pieces I bought. The overall rating of the company is 2.0 and consumers are mostly dissatisfied.. My advice is not to get involved with this company unless you want to go into the free loan business. I love to look at the beautiful jewelry and I'm amazed that people would buy a ring that's $100,000 or even more!!!! 4 of the items were junk, I was told the items were clean and of the fine, fine material. In the meantime, I waited to be reimbursed for the items returned to them. Gem Shopping Network is the premier destination for high-end jewelry and rare gemstones of exceptional quality. 4,056 Followers, 31 Following, 959 Posts - See Instagram photos and videos from GemShoppingNetwork (@gemshoppingnetwork) Funny how these complaints come flying in by the same people who keep shopping there. They always tell you the actual size in cts. As far as shipping is concerned, I have never paid more than standard US postal first class or small flat rate priority. My comment to that was, did you really think you were going to get a ring that is bigger than the presenters head? What does it take? I explained this the man in the Customer Service Department, who was curt and short with me. Responses. You are invited to the most exquisite jewelry experience on TV - Colored Gemstones, Diamonds and so much more. 3,365 talking about this. Received the pendant and did not like the quality of the item. © 2004-2021 ComplaintsBoard.com. I called him personally and discussed your claim, and you are incorrect. The buckle part FELL OFF. Contact Gem Shopping Network customer service. Find out what works well at Gem Shopping Network from the people who know best. The best one yet is the " they are big rip offs, the rings they show on tv are so much larger than the rings you receive". I am sick of these false complaints against gem shopping network in Georgia. If you see something you would like to purchase write down the item # and call into the showroom 1-888-791-7787 and they will take your order for you. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. GeM is dynamic, self sustaining and user friendly portal for … Recently I purchased a ring from the Gem Shopping Network. I was excited to see one at a price that I... been in a dispute for 2 months and getting nowhere. Initial Gem Shopping Network complaints should be directed to their team directly. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. At the time of purchase, this item seemed like a good deal, but 2700 is not a small amount to me and certainly not for a FRACTURED ruby. 3,900 talking about this. I am a graduate Gemologist, and I have purchased items from Gem Shopping Network. GeM is a short form of one stop Government e-Market Place hosted by DGS&D where common user goods and services can be procured. I had to place a dispute with my credit card company and am awaiting full reimbursement. Good … We are here 24/7 so call any time! ComplaintsBoard.com is an independent … Tune in and join the fun of watching and learning about gemstones and jewelry from Gem Shopping Network. I called to inquire about the ring and I was brushed off by Customer Service. He is not an employee of Gem Shopping. It has some Swiss Cert with it with nothing mentioned about a fracture. My gem purchases be they jewelry or loose stones always exceed my hopes. We will offer his most recent shows for streaming whenever you like! I ordered a frog ring, $1, 200. So far, I have filed with the Better Business Bureau, the FCC and will contact the Govenors Office of Consumer Affairs tomorrow ( State of Georgia). You can only screw people so much, and then they will despise and desert you. Wanted to also mention during the same show with so called … I purchased a pink diamond ring from Gem Shopping Network. Past Shows: Here are Shawn's previous four shows. I believed it was quality and waited 4 months before having it sized. Morerover, his name is signed on one of my appraisals along with his contact number. Gem Shopping Network is the premier destination for high-end jewelry and rare gemstones of exceptional quality. I will not be spending anymore hard earned money their way any longer. Up until recently I considered them to be the premier on-air gem shopping retailer. I bought it for that very design!!! I would not participate in these auctions. Send him a note and he will try to incorporate ideas he receives into his show plans! Learn about gemstone & jewelry from our experts and watch our live show 24/7.

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