Select the appropriate External Speaker option. Unfortunately the TV doesn't have an earphone jack which would be ideal to maintain an on-screen volume indicator with an external set of speakers. Lg flat screen TV has sound but black screen . This will display either the input the TV is set to, or the channel it's tuned to. Activate Dolby Atmos. How to adjust the audio settings on your 2018 LG TV. Tried resetting the audio in the menu settings, which didn’t work. Dolby Surround: allows you to turn Dolby Surround sound on or off. Check an alternative external source with the sound system. I have to max out the volume on the tv to hear. When connecting LG TV audio output to speakers, remember that some models have 2 RCA jacks for the output of the right and left channels. Check an alternative internal source. We have a LG TV the screen is black but there are sound. When you press volume up, Sonos will go up and the volume indicator will also go up. - Answered by a verified TV Technician If no audio is present, proceed to schedule a repair service from our Schedule a Repair page. If the external source, such as a cable or satellite box has a volume control, check if the setting is muted or set at a low volume. When I turn o … read more Most LG TVs are so-called “smart TVs,” which means they have streaming capabilities built-in so you can watch your favorite TV shows and movies (or display content from your phone) without having to buy any additional hardware. After the Update, I don't see the second screen as "TV LG" but now is "Intel Audio(R) Display Drivers - HDMI 1" and the audio doesn't work 99% of the time. Reduce remote control clutter by using the TV remote to operate the LG sound bar. Then reset the TV back to factory settings, which also didn’t work. This 8K resolution (7680 x 4320) product is a high-definition TV technology that lets viewers see. If the Sound Test revealed a TV sound problem, please proceed to from our Schedule a Repair. Move pictures, music, and other files between your phone, tablet, and computer. The Sound Test generates audio output to the TV. Adjust audio balance. There are two ways to access the audio settings for the TV: through the Quick Settings menu or the full Settings menu. easy ways to fix LED TV has sound but no picture repair, watch this TV repair service troubleshooting guide. This article will show you what we have found to be the optimal setting for most LG TVs. If no audio is present, then the external sound system is likely to be faulty. Open the Quick Settings. If you just want to display your PC's screen's contents on your LG TV, Miracast will allow you to stream your screen's contents directly to your LG TV without having to use any cables. If the external source, such as a cable or satellite box, has a volume control, check if the setting is muted or set at a low volume. It plays audio signals from the LG TV to the receiver of a home theatre system. Fine Detail 8K Resolution. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. If no audio is present, proceed to schedule a repair service from our Schedule a Repair page. The audio out jack is a fixed volume level not controlled by the TV, so the TV's built-in volume level indicator doesn't appear because the remote's volume up and down don't work on the audio out jack. Reduce remote control clutter by using the TV remote to operate the LG sound bar. Click on that display and you will then see the time. Refer to your TV’s instruction manual for detailed steps. Aug 11, 2018 252 0 860 86. If the audio distortion is still present, please proceed to schedule a repair from our Schedule a Repair . Don't get lost in the many menus on LG's webOS 4.0 smart TVs. Get your questions answered about product setup, use and care, repair and maintenance issues. If possible test with an alternative external sound source, such as a Blu-ray player, DVD or Gaming Console. (GMT -05:00, United States of America local time) Troubleshooting the Most Common Problems with LG LED TV Related: LG Refrigerator Problems LG LED TV Screen Blanks Out. LG TV went blank but when I shine a flashlight on the screen I could see shadows. 88-inch 8K OLED display boasts the highest resolution with 33 million pixels (7680×4320). Check if the audio connector is secure at both the external source and the TV. Problem: No picture or sound, just black screen. Check if the audio connector is secure at both the TV and the external sound system. 4. We apologize for this inconvenience. Method 1: Update Sound Drivers. Distorted audio can be caused by faulty audio circuitry in either the TV or external audio systems. Check if the volume is set to the correct level and not muted. If no audio is present, then the TV may require service. Based on what sound is heard, answer the question on the menu and follow the instructions. The Home Menu of your soundbar displays on your TV. Raise the Volume Sliders to match the Volume you want. Open full Sound Settings. Sound Mode options.There are several sound modes to choose from on LG smart TVs, with presets optimized for specific content, like movies or games. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Learn More; Smart Share. New York, “PAIRED” will appear on your Sound Bar’s display window for about 3 seconds and then you should see “LG TV” on the display window if things are connecting normally. 5. 6. That's been on my moms screen for months and I finally figured it out. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Eight brands* of television remote are currently supported, enabling volume adjustment on the sound bar as easily as on the TV. Having issues with connection? If there is sound, then proceed to the next step. 1. Volume suddenly increases to max (100) and will not respond to remote. Often even that is not enough. Make sure to create a restore point just in case something goes wrong. Connect devices to your smart TV through a Wi-Fi network or USB connection to view Photos, Music, and Videos. *LG, Vizio, SONY, Samsung, Philips, Panasonic, Toshiba, Sharp Check if the external source is switched on. I can't say 100% because at the startup, the audio works sometimes for some seconds, then it stops with a fuzzy sound from the LG speaker. This will display either the input the TV is set to, or the channel it's tuned to. Press the SMART button on the remote control and select Settings > Option. to NY 10036. If you have an external sound source attached: Check if the external device volume control is set to the correct level.